For ages 21+ only

betjtb Responsible Gambling — Your safety is our priority

betjtb believes healthy entertainment is for everyone. We are committed to giving you the opportunity to play in a safe and controlled way.

21+

For those aged 21 or over only. Participation by minors is strictly prohibited.

Important warning: Gambling can be addictive. Never bet beyond your budget. If you feel gambling is getting out of control, contact our support team today.

Our Safety Tools

Self-Exclusion

You can temporarily or permanently close your account for a set period of time yourself. Options to exclude for 7 days, 1 month, 3 months or permanently are available.

Take control yourself

Set Deposit Limits

Set a maximum deposit amount for each day, week or month. Once a limit is set it takes effect immediately — to increase it you must wait 24 hours.

Budget control

Time-Out Break

Take a time-out from 24 hours up to 6 weeks. During this period login and betting will not be possible, but your account will not be closed.

Take a break

Set Betting Limits

Decide in advance the maximum amount you will bet in each session. If you reach this limit the system will automatically stop you.

Smart betting

Minor Protection

No one under 21 is allowed to register at betjtb. If there are minors in your household, use a PIN or password on your computer or phone.

Family protection

24/7 Support

Our Bengali-speaking live chat support team is available at any time of the day or night. If you have any problem related to gambling, you can get immediate help.

Support

What is Responsible Gambling and why does it matter?

Responsible gambling means treating gambling or betting as a controlled form of entertainment — not as a solution to financial problems or stress. At betjtb we believe every player's experience should be enjoyable, safe and within their own control.

Online gaming is growing in popularity in Bangladesh every day. From cricket betting to live casino — awareness and self-control are essential in all areas. betjtb always wants its users to gamble responsibly, so that gambling never becomes a burden.

Remember: Always use money for your gambling budget that you can afford to lose without it affecting your daily life. Never use money set aside for rent, food or essential family expenses for betting.

Core principles of healthy gambling

Following a few simple principles of responsible gaming keeps gambling enjoyable at all times:

Set your budget before you play and stick to it.
Do not place larger bets trying to recover money you have lost.
Do not gamble while drinking alcohol or when you are emotionally unsettled.
Do not think of gambling as a source of income — it is entertainment.
Take regular breaks and do not play for long stretches at a time.
Prioritise spending time with family and friends.
Respect limits on both the time and money you spend gambling.

Deposit Limits and Account Controls

📅

Daily limit

Set the maximum deposit amount for each day

📆

Weekly limit

Decide in advance how much you will deposit in a week

🗓️

Monthly limit

Use a monthly limit to manage your monthly budget

⛔

Instant exclusion

The option to close your account at any time is always available

Feature	Description	Time to take effect
Reducing a deposit limit	Can be reduced immediately	Immediately
Increasing a deposit limit	Delayed for safety	After 24 hours
Time-out activated	From 24 hours up to 6 weeks	Immediately
Self-exclusion (temporary)	7 days, 1 month or 3 months	Immediately
Self-exclusion (permanent)	Account closed for good	Immediately

Contact our 24/7 live chat to change limits or manage your account.

Warning Signs of a Problem

If you notice any of the following signs in yourself or someone you know, do not delay in seeking help:

You repeatedly place larger bets to try to recover money you have lost.
You hide your gambling from family or friends.
You try to stop gambling but cannot.
You spend money your family needs on betting.
Your focus on work, studies or relationships is declining.
You feel restless, irritable or angry when you cannot gamble.
You gamble with borrowed money or take loans to bet.
You keep increasing your bet amounts to get the same excitement from gambling.

What should you do if you have a problem?

Assess yourself honestly

Check the warning signs above against your own situation. Acknowledging a problem is the first step toward solving it. Do not blame yourself — this is a treatable condition.

Set limits on your account or take a break

Contact betjtb live chat immediately and ask to activate a time-out or self-exclusion. Our team will do this without asking any questions.

Tell someone you trust

Let a family member or close friend know about the situation. Their support and accountability makes recovery much easier.

Seek professional help

If needed, consult a mental health professional. National mental health services are available in Bangladesh — contact your nearest hospital or health centre.

Gradually return to normal life

Focus on hobbies, family and social activities. betjtb always wants you to be healthy and happy — life is full and worthwhile beyond gambling.

betjtb's 21+ Commitment

betjtb strictly ensures that only those aged 21 or over may participate on the platform. Age is verified at registration and in any case of suspicion the account may be asked to provide the necessary information for verification.

Minor protection: If children or teenagers use your device, use a strong password on your betjtb account and never share your login details. Keep parental controls active on the device.

We believe every parent plays an important role in building a safe online environment. If a minor attempts to access betjtb without authorisation, please notify our support team immediately.

Support and Contact

Live Chat Support

Contact our support team via live chat in Bengali, 24 hours a day, 7 days a week. We take every responsible gambling request seriously.

Support hours: 24/7 always

Email Support

Write to us by email for any responsible gambling requests or concerns. We will do our best to respond as quickly as possible.

[email protected]

Responsible Gambling Questions and Answers

Contact our 24/7 live chat and specify your preferred daily, weekly or monthly limit. Reducing a limit takes effect immediately. If you want to increase a limit, there is a 24-hour waiting period, giving you time to reconsider your decision.

Once self-exclusion is active, you will not be able to log in to your account or complete any betting activity for the specified period. Options available are 7 days, 1 month, 3 months or permanent exclusion. To withdraw any funds remaining in your account during self-exclusion, please contact the support team.

A time-out is a short-term break — from 24 hours up to 6 weeks. During this time your account is not closed, only login and betting are disabled. Self-exclusion is longer-term — from 7 days up to permanent. Self-exclusion is more suitable for those who feel their gambling is getting out of control.

The minimum age to participate at betjtb is 21. Age is verified at the time of registration. If any account is found to belong to someone under 21, that account will be closed immediately and any deposited funds will be returned.

No. Online casino and sports betting are purely for entertainment. Wins and losses in gambling are random and no strategy or system can guarantee profit in the long run. Never think of gambling as a source of income or place larger bets trying to recover money you have lost.

Talk to them with empathy and without judgment. Point out the signs and encourage them to seek professional help. If needed, contact the betjtb support team — we also assist family members. Remember, seeking professional help rather than trying to solve the problem alone is the most effective approach.

Play safely and responsibly at betjtb

Enjoy entertainment on your own terms. We are here for you whatever the problem.

Explore Live Casino Cricket Betting Slots Games Read FAQ

For ages 21+ only. Gamble responsibly.